Cancellation Policy

Changing or cancelling your booking

If you wish to make a change to your booking, please contact us via email which can be found in your booking confirmation. We will let you know if the change is possible and will send you a confirmation email if the change is accepted.

We will do our best to avoid having to cancel your booking, however, where necessary, we reserve the right to cancel your booking at any time. In such circumstances, we will provide you with a full refund and we will have no further liability to you in relation to the cancellation.

Where your reservation includes the flexibility to cancel your reservation and has been made directly through Yew Tree Cottage, you may cancel your booking up to 18:00, local time 30 days before your arrival date (the 'Cancellation Deadline'). If you have booked through a third party then you will be subject to their cancellation terms and conditions.

If we receive your cancellation request by no later than the applicable Cancellation Deadline, there will be no charge in relation to your cancellation. Any cancellation request we receive after the applicable Cancellation Deadline will be subject to a fee equivalent to the total cost of the stay you had booked, including any VAT/applicable taxes in relation to the booking. This cancellation fee will be charged to the card details you supplied to us at the time of making your booking. This cancellation fee will also apply if you fail to arrive for your stay at Yew Tree Cottage, and a prepaid reservation will incur the entire stay charge.

If you wish to cancel your booking, please contact us by email by using the information provided in your booking confirmation. All cancellations (and any applicable charges/refunds) are subject to the Cancellation Deadline.

By making a full or deposit payment you are accepting these terms and conditions .